Whether a project is small (a single-family home addition) or large (a skyscraper), it starts as a project application that is submitted to one of the City’s Development Services Centers (DSCs). The public counter is where planning and development come together and the land use process typically begins.
Locations & Hours
South Los Angeles DSC
Los Angeles, CA 90044
Phone: (213) 978-1465
Email: planning.southla@lacity.org
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am - 4:00pm (Virtual appointments)
8:00am - 4:00pm (In-person appointments)
9:00am - 4:00pm (Virtual appointments)
8:00am - 4:00pm (In-person appointments)
8:00am - 4:00pm (Virtual appointments)
Metro/Downtown DSC
Los Angeles, CA 90012
Phone: (213) 482-7077
Email: planning.figcounter@lacity.org
Main Public Counter - 4th Floor
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
7:30am - 4:00pm
7:30am - 4:00pm
9:00am - 4:00pm
7:30am - 4:00pm
7:30am - 4:00pm
- {[{ pubCounterMetroService.queueName }]}
- Current Wait Time: {[{ pubCounterMetroService.actualWaitTime | time:'mm' }]}
- {[{ pubCounterMetroService.numberOfTicketsWaiting }]} Person(s) Waiting
Case Management (City Planning)
planning.casemanagement@lacity.org
Affordable Housing Services Section
planning.priorityhousing@lacity.org
Preliminary Application Review Program for SB 330 Vesting
planning.PARP@lacity.org
Beverage & Entertainment Streamlining
Planning.BESt@lacity.org
Redevelopment Plans Unit
planning.redevelopment@lacity.org
Home-Sharing Unit
planning.home-sharing@lacity.org
Van Nuys DSC
Van Nuys, CA 91401
Phone: (818) 374-5050
Email: planning.mbc2@lacity.org
Main Public Counter - 2nd Floor
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
7:30am - 4:00pm
7:30am - 4:00pm
9:00am - 4:00pm
7:30am - 4:00pm
7:30am - 4:00pm
- {[{ pubCounterValleyService.queueName }]}
- Current Wait Time: {[{ pubCounterValleyService.actualWaitTime | time:'mm' }]}
- {[{ pubCounterValleyService.numberOfTicketsWaiting }]} Person(s) Waiting
Custodian of Records Unit
Los Angeles, CA 90012
Email: Planning.CustodianofRecords@lacity.org
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am - 4:00pm
8:00am - 4:00pm
8:00am - 4:00pm
8:00am - 4:00pm
8:00am - 3:00pm
LA One-Stop Rebuilding Center
West Los Angeles, CA 90025
Phone: (310) 231-2901
Email: planning.palisadesrebuild@lacity.org
For Palisades Fire Rebuild and Recovery Only
Hours of Operation through March 16, 2025
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
10:00am - 8:00pm
10:00am - 8:00pm
10:00am - 8:00pm
10:00am - 8:00pm
10:00am - 8:00pm
10:00am - 4:00pm
10:00am - 4:00pm
Hours of Operation starting March 17, 2025
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
Closed
Executive Offices
200 N. Spring Street, Suite 525
Los Angeles, CA 90012
Phone: (213) 978-1271
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
The City of Los Angeles offices, which include Los Angeles City Planning and Department of City Planning and Development Service Centers (DSCs), will be closed on the following days:
- Thursday, January 1, 2026 – New Year’s Day
- Monday, January 19, 2026 – Martin Luther King, Jr. Day
- Monday, February 16, 2026 – Presidents' Day
- Monday, March 30, 2026 – Farm Workers Day
- Monday May 25, 2025 – Memorial Day
- Friday, June 19, 2026 – Juneteenth Day
- Friday, July 3, 2026 – In observance of Independence Day
- Monday, September 7, 2026 – Labor Day
- Monday, October 12, 2026 – Indigenous Peoples' Day
- Wednesday, November 11, 2026 – Veterans Day
- Thursday, November 26, 2026 – Thanksgiving Day
- Friday, November 27, 2026 – Day After Thanksgiving
- Friday, December 25, 2026 – Christmas
Regular office hours will resume the following business day.
Please note that many of our business services are available online, such as payments, appeal filings, virtual public hearing instructions, and more.